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بين زبون ومسؤل الحجز ( الريسبشن )
Reservation Agent Good afternoon sir, how may I help you?
Guest I would like to make a reservation from the 12th to the 15th of this month, do you have rooms available?
Reservation Agent One second sir let me check. Yes sir, all types of rooms available in that period.
Guest Good! What kind of rooms do you have? Do you have executive rooms?
Reservation Agent Yes sir, we have executive rooms and executive suits also.
Guest How much are the rates for these?
Reservation Agent The rate for the executive single room is 650-SR, it's 750-SR for two adults, and 1200-SR for the suit.
Guest These all executive?
Reservation Agent Yes sir, all executive. We have also premium rooms for 550-SR per night for single, 650-SR for double and 1050-SR for the suit.
Guest Can you till me how much the Exec. Costs in US dollars?
Reservation Agent Sure! Exec. Sgl Rm = 173-$, Exec. Dbl Rm = 200-$ and the Exec. Suit = 320-$. All rates are inclusive of tasks, free breakfast, internet and free snacks from 6-8 p.m. in the lounge at the Exec. Floor.
Guest Oh! That's a very good offer! I think I'll go with the Exec. Sgl. Rm.
Reservation Agent Good choice sir, can I get your name please?
Guest It's Smith, John Smith.
Reservation Agent Ok and your contact no. sir?
Guest It is 555 6666.
Reservation Agent ..66, ok, and you will be paying cash or credit card?
Guest Credit card for sure.
Reservation Agent Ok, that's John Smith with contact no. 555 6666. The arrival date is 12th and the departure date is 15th total three nights, right sir?
Guest That's right!
Reservation Agent You requested an Exec. Sgle Rm for one person with 650-SR, 173-$ per night, the mode of payment will be by credit card.
Guest Yes, all correct.
Reservation Agent Ok. Sir, to guarantee the reservation I have to have either a deposit payment or the credit card no and expiry date.
Guest Sure you have, my credit card no. is xxxx xxxx xxxx xxxx and it'll be expired at 06/10.
Reservation Agent All done! Your confirmation no. Mr. Smith is 23041, that's 23041.
Guest ..41, ok one more thing, can you arrange an airport pick up also? My flight will arrive Riyadh at 15:20; the flight no. is AF-244.
Reservation Agent Flight no. is Af-244, ETA: 15:20 H, ok sir, already arranged. This will cost 120-SR one way and 200-SR for round trip. Do you want also an airport drop?
Guest No, that will not be necessary. So everything is arranged?
Reservation Agent All good sir, what else may I help on sir?
Guest Thank you, our name please?
Reservation Agent It is zAHWA.
Guest Ok, mr. zAHWA. Thank you very much.
Reservation Agent Thank you mr. Smith. Good buy.
Guest Good buy.
اتمنى اني افدتك
واذا تبين محادثات غيرها انزلك موقع فيه المحادثات كتابه واستماع